Cancellations:
Because many payment processors no longer return transaction fees to sellers on cancelled orders, any orders or pre-orders that are canceled by the customer before shipment will be assessed a 5% cancellation fee.
Q: How do limited edition and exclusive releases work?
Limited and exclusive items are fulfilled in the order received and may be subject to availability. If we’re unable to fulfill your order, you’ll receive a full refund.
Q: When will my pre-order ship?
Pre-orders ship on or around the official release date. If your order includes both pre-order and in-stock items, everything will ship together once all items are available. All orders are charged at the time of purchase.
